Terms of Service
This website is operated by Track and Trend. Throughout these Terms and Conditions, the terms “we”, “us” and “our” refer to Track and Trend.
By accessing our website, browsing our store, or purchasing products from us, you agree to be bound by these Terms and Conditions, together with any additional policies referenced on this website, including our Privacy Policy and Refund Policy.
Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not access or use our website or services.
These Terms apply to all users of the website, including visitors, customers, vendors, merchants, and anyone who contributes content or otherwise interacts with our website.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have given consent for any minor dependants to use this website under your supervision.
You agree not to use our website, products, or services for any unlawful, fraudulent, or unauthorised purpose.
You must not use our website in a way that violates any applicable laws or regulations, including intellectual property, copyright, consumer protection, or data protection laws.
Any breach of these Terms may result in the immediate suspension or termination of your access to our website or services.
2. General Conditions of Use
We reserve the right to refuse service, cancel orders, or restrict access to our website where we have a valid reason to do so, including suspected fraud, misuse of our website, breach of these Terms, or unlawful activity.
You agree not to copy, reproduce, duplicate, sell, resell, exploit, or misuse any part of our website, services, products, content, or contact methods without our prior written permission.
You understand that some information you submit through our website, excluding payment card information, may be transmitted across different networks and adapted to meet technical requirements. Payment card information is encrypted during transmission and processed securely through our payment providers.
3. Website Information
We aim to ensure that the information on our website is accurate, complete, and up to date. However, we cannot guarantee that all information will always be free from errors, omissions, or inaccuracies.
The content on this website is provided for general information only. You should not rely solely on information on this website when making decisions where more accurate, complete, or timely information may be required.
We reserve the right to update, correct, or remove website content at any time without prior notice.
4. Products, Services, and Availability
Some products or services may be available exclusively online through our website. These products may have limited availability and may be subject to return, exchange, or refund only in accordance with our Refund Policy and your statutory rights.
We make every reasonable effort to display product images, colours, descriptions, and details as accurately as possible. However, we cannot guarantee that your device, screen, or monitor will display colours exactly as they appear in person.
We reserve the right to:
- Limit the sale of products or services to any person, region, or jurisdiction where necessary;
- Limit the quantities of any products or services we offer;
- Discontinue any product at any time;
- Update product descriptions, availability, or pricing at any time;
- Refuse or cancel orders where we reasonably believe there has been an error, misuse, fraud, or breach of these Terms.
All product descriptions and prices are subject to change without notice. Any offer for a product or service made on this website is void where prohibited by law.
5. Pricing and Changes to Our Services
Prices for our products are subject to change without notice.
We reserve the right to modify, suspend, or discontinue any part of our website, services, products, or content at any time without notice.
We will not be liable to you or any third party for any price change, modification, suspension, or discontinuation of our website or services.
Where you have already placed an order, any changes to pricing or availability will be handled in accordance with applicable consumer laws and our order process.
6. Orders, Billing, and Account Information
We reserve the right to refuse, limit, or cancel any order placed with us.
We may limit or cancel quantities purchased per person, per household, per customer account, per payment card, or per billing or shipping address.
If we make changes to or cancel an order, we may contact you using the email address, billing address, shipping address, or phone number provided at the time of purchase.
We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, distributors, or other unauthorised commercial buyers.
You agree to provide accurate, complete, and up-to-date purchase, billing, shipping, and account information for all orders placed through our website.
You are responsible for keeping your account details, payment details, email address, and contact information accurate and up to date so that we can process your order and contact you where necessary.
For more information about returns, exchanges, cancellations, and refunds, please review our Refund Policy.
7. Returns and Refunds
Returns, exchanges, and refunds are handled in accordance with our Refund Policy.
Nothing in these Terms affects your statutory rights as a consumer.
8. Intellectual Property
All content on this website, including text, images, graphics, product descriptions, logos, branding, design, layout, and other materials, belongs to Track and Trend or is used with permission.
You may not copy, reproduce, distribute, modify, sell, or use any content from this website without our prior written consent, unless permitted by law.
9. Prohibited Uses
You must not use our website or services:
- For any unlawful or fraudulent purpose;
- To breach any applicable laws or regulations;
- To infringe upon our intellectual property rights or the rights of others;
- To submit false, misleading, or inaccurate information;
- To interfere with the security or functionality of our website;
- To attempt to gain unauthorised access to our systems, accounts, or customer information;
- To copy, scrape, reproduce, or exploit our website or content without permission;
- To harass, abuse, insult, harm, defame, intimidate, or discriminate against others.
We reserve the right to suspend or terminate access to our website or services if we believe these Terms have been breached.
10. Limitation of Liability
We do our best to provide a reliable, secure, and accurate website. However, we cannot guarantee that our website will always be uninterrupted, error-free, secure, or available at all times.
To the fullest extent permitted by law, Track and Trend shall not be liable for any loss, damage, or inconvenience arising from your use of, or inability to use, our website or services.
Nothing in these Terms limits or excludes liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, or any rights you may have under applicable consumer law.
11. Changes to These Terms
You can review the most current version of these Terms and Conditions on this page at any time.
We reserve the right to update, change, or replace any part of these Terms by posting updates on our website.
It is your responsibility to check this page periodically for changes. Your continued use of our website or services after changes are posted means that you accept the updated Terms.
12. Governing Law
These Terms and Conditions, and any separate agreements through which we provide products or services to you, shall be governed by and interpreted in accordance with the laws of England and Wales, unless applicable consumer protection laws require otherwise.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: wholesale@trackandtrend.co.uk
Track and Trend
Brockholes Pavilion
Claughton Industrial Estate
Claughton-on-Brock
Preston
England
PR3 0PZ
United Kingdom